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We hope you find the information you need to plan your travel. If you have any questions or need further assistance, please don’t hesitate to contact us.
At Mnómada, we provide expert services and craft bespoke itineraries tailored to your unique needs. Our team carefully curates each journey to offer you a one-of-a-kind, personalized experience that reflects your individual interests.
Our travel services are available to clients worldwide, ensuring a seamless and enjoyable experience for travelers from all corners of the globe.
Yes, we highly recommend purchasing travel insurance to safeguard your trip. It provides peace of mind and protection in the event of unforeseen circumstances.
Booking with us is simple. You can visit our website at www.mnomada.com, email us at info@mnomada.com, or reach our customer service team by calling (+976) 72707098.
Absolutely! We offer full flexibility to design your itinerary, including adjustments to dates and activities, to ensure your trip is perfectly aligned with your preferences.
All inclusions and exclusions will be clearly outlined in your itinerary, so you’ll know exactly what is covered by the price of your trip.
Yes, you can change your trip date up to one month before departure. Please contact us in advance to discuss any adjustments.
Yes, cancellations are possible. Please refer to the cancellation policy provided at the time of booking for specific details.
To cancel your booking, kindly email us at info@mnomada.com at least one month before your scheduled departure.
Cancellation fees may apply depending on the timing of your cancellation. Please review the terms outlined in your booking for further details.
International flights are not included in the price of the trip, though domestic flights may be included depending on the specific tour.
Yes, we offer flight booking services and can assist you in securing your flights as part of your overall travel package.
Yes, airport pick-up and drop-off services, as well as all transfers throughout your trip, are included in the price of your itinerary.
If your flight is booked through us, we will notify you of any schedule changes. The airline may also contact you directly, but rest assured, we will stay in communication with you if necessary.
If you’ve booked your own flights, please notify us promptly of any changes so we can adjust your airport transfers accordingly.
Yes, when you book flights through us, your airline seats are guaranteed.
Once your booking is confirmed, we will send a comprehensive set of travel tips and advice to your email to help you prepare for your journey.
If a visa is required, we will provide you with detailed guidance and support throughout the visa application process.
The deposit amount and full payment due date will vary depending on the specific trip. Full details will be provided at the time of booking.
Yes, installment payment options may be available for certain trips. Please contact us for more information on payment plans.
If you encounter any issues during payment, please contact us immediately at info@mnomada.com or call (+976) 72707098 for assistance.
Yes, pricing for infants and children varies based on their age. Please consult your specific itinerary for accurate pricing information.
Our professional guides are knowledgeable and experienced, ensuring exceptional service throughout your journey. They are dedicated to enhancing your experience by providing valuable insights and personalized attention.
Our drivers are skilled professionals committed to your safety and comfort. They will be attentive and accommodating throughout your trip.
If you experience any issues with airport pickup, please contact us immediately at info@mnomada.com or call our customer service hotline for prompt assistance.
SIM cards can be purchased directly from mobile network operators. If needed, we can arrange for a physical SIM card or an eSIM to be provided to you before your arrival.
The number of people on your trip will depend on factors such as the destination, tour type, and group size. Specific details regarding group sizes will be included in your itinerary.
Details about the meals included in your itinerary will be clearly outlined in your travel details.
We are happy to accommodate various dietary needs, including vegetarian, gluten-free, and medical diets (e.g., diabetic). However, please note that we cannot fulfill requests for salt-free meals or dietary supplements.
All essential details, including check-in times and the start of your first day, will be provided in your itinerary.
Unfortunately, we cannot offer refunds for missed portions of the trip due to late arrivals.
If you fall ill during your trip, our guides will assist in arranging medical care, including doctor visits or hospitalization, if needed.
After your trip, we will provide you with a link to submit a review of your experience, allowing you to share your valuable feedback.
We welcome your feedback. You can share your thoughts via our Contact Us page, email us at info@mnomada.com, or call our customer service team.
You will receive updates via email or newsletters with exclusive information on upcoming tours and special offers. Alternatively, visit our website to stay up to date with the latest deals and destination tips.
